Put simply, we think that these questions, based on the simple APP Business Model, will help to highlight areas within any organisation where untapped potential exists. At the end you will be presented with a "PQ" (Performance Improvement) score, and we would encourage you to seek other views from within your organisation to further test that score. It need not take long, although we would encourage some thought and reflection when shaping your responses and scoring.
Solutions are often not about taking a single action, but a number in concert, where the need to understand the underlying issues and inter-dependencies is crucial. The timing of such interventions will also have a significant impact.
If you prefer, you can get in contact with us directly and we will come to you to work through the test and APP Business Model with you and/or your team.
You are about to be asked 12 questions regarding key areas of your business.
Please -
Scoring 1 = low, 10 = high
How well do you monitor and improve your "customer experience"?
How well do you maximise your opportunities?
How well do you apply what you know about your customers?
How effective are you?
How do you ensure constant improvement?
How nimble are you at adapting to a changing world?
To what extent are you compliant and effective?
How well do you create the right environment for performance?
How well do you work together?
To what extent are your people equipped to perform?
To what extent do their beliefs and values enhance the way your people behave?
The diagram represents a comparison between your current performance, according to your ratings, against the potential that may yet be available to you.
How would a 5% or 10% improvement in performance affect your organisation?
What needs to change to make that happen?
Simply fill in the form below to send us your results and see how we can help.
