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Improving Performance – Take a Meerkat Moment

We are currently coming to the close of a large delivery program for a company that is trying to instill new company values into the management team and beyond. Part of this new initiative is to try to focus less on the “whats” and more on the “hows”; something that many companies are trying to achieve and intellectually this makes sense.

We all know the old clichés, when discussing our people – you know the ones ‘our most valuable asset’, ‘a leader cannot succeed without a team to lead’, ‘there is no I in team (….add one of you own here..). Unfortunately it appears that a lot of the leaders we meet see their job as having two distinct elements; one, their team and two, their day job. With ever increasing, stretching targets there seems to be a focus on short term results rather than developing the team that we need to deliver them. So the day job takes over and team/individual development takes a back seat for now. We can always do that tomorrow, next week, next month….Unfortunately we might be busy now BUT when will we not be busy?

Case in point, on the current contract we are involved with, we talk about Adair’s action centred leadership and the group are asked to split themselves across the three elements (Task, Team, Individual) based on where they spend most of their time. In this case, around 90-95% of the managers said they spent the vast majority of their time in the task area. Admittedly as leaders we must make sure that we achieve the goals set but sometimes this focus keeps our heads down in the undergrowth and we miss the opportunity to seek out better ways – ways that would ensure that we do not only achieve our task but exceed it.When this is discussed in the training room, everyone ‘gets it’. All admit that there needs to be a different focus, and this is easy when you are in a training room when someone is giving you the time to sit and think. Many of these sessions allow our delegates to have “Meerkat” moments for themselves where they lift their heads up out of the undergrowth and can make decisions that are right for them, right for their people and right for the organisation.

Unfortunately in the real world it is up to YOU to give yourself the time to think, there isn’t a trainer setting up a syndicate exercise for you. If you want a “Meerkat” moment for yourself, you need to lift your head up out of the undergrowth and see what is happening. Then once you are aware, take the time to think more about ‘it’; not just the symptoms but also the root cause. At that point Kipling’s serving men come into their own, ask yourself; what, why, when, how where and who.

We have thought of some potential questions for you. We invite you to visit our website (www.appltd.co.uk) and ‘take the test’, to consider the potential for improving performance in your organisation. Obviously, only do it if you have time!